In strict accordance with industry regulatory frameworks, safety guidelines, and global medical device compliance standards, AUTOINFU restricts the sale and distribution of all professional equipment—including our infusion pumps and syringe pumps—to licensed healthcare professionals, clinical practitioners, medical entities, research laboratories, or authorized institutional buyers.
Under applicable regulatory frameworks, these precision therapeutic devices are classified as restricted equipment and must be used by or on the order of a licensed professional or trained personnel.
To ensure full compliance before any equipment is dispatched, AUTOINFU implements a mandatory pre-shipment credential audit. Your order will be securely processed through our compliance pipeline:
Authorized buyers may place an order through our encrypted checkout. Please ensure that your billing or shipping details reflect your affiliated clinic, hospital, or professional entity name.
Upon receiving your order, it will be placed on a temporary regulatory hold. Before we can release the package for shipment, you must provide valid proof of professional medical or institutional status.
Please submit one of the following verifiable documents to our compliance department at info@autoinfu.com (Please include your Order Number in the subject line):
For US Practitioners: A valid National Provider Identifier (NPI) number, or a copy of your State Medical License / Practitioner Certificate.
For International Practitioners: A valid Medical Practitioner License, Royal College Certificate, or equivalent regional healthcare registration document.
For Clinics, Veterinary Centers & Companies: A copy of your active Facility/Clinic Business License, Healthcare Establishment Registration, or an official institutional purchase order (PO).
For Research & Laboratory Facilities: A valid Institutional Research Authorization document or entity credentials.
Our Internal Compliance & Regulatory Team will audit your submitted credentials within 24 to 48 business hours against active medical registry databases.
Approval: Once your credentials are confirmed, the regulatory hold will be lifted, your order status will update to "Approved for Shipment," and your tracking information will be issued.
Rejection/Non-Compliance: If valid professional proof is not received within seven (7) business days, or if the credentials fail our verification standard, the order will be strictly canceled under anti-diversion protocols. A full, immediate refund will be issued back to the original payment method.
By completing a purchase on this website, the buyer explicitly certifies that they possess the necessary legal medical licenses and clinical training required to operate infusion and syringe pump equipment within their respective jurisdiction. AUTOINFU assumes no liability for the unauthorized, non-clinical, or illicit usage of our products. We reserve the right to refuse service and cancel any order suspected of circumventing these regulatory protocols.
